Privacy Policy

Who we are

JOSEQUAL is a software solutions and digital marketing company based in Amman, Jordan. This policy applies to josequal.com and explains what data we collect when you use the site, how we use it, and how we protect it.

For any question about this policy or your data, email us at [email protected].

What we collect

We collect the data you give us directly and technical data generated by your use of the site:

• Contact and booking forms: your name, email, phone number, inquiry subject, message, and preferred consultation time.
• Technical data: IP address, browser type and pages visited, via analytics tools.
• Account data if you hold a client account with us: login details and communication history related to your project.

How we use it

• Responding to your inquiries and scheduling consultations.
• Delivering our services and managing client projects.
• Improving the site's content and experience.
• Protecting our forms from spam and abuse.

Spam protection (reCAPTCHA)

Our forms are protected by Google reCAPTCHA, which distinguishes real visitors from automated software; the Google Privacy Policy and Terms of Service apply to it. We store the verification score with each inquiry strictly for protection purposes.

Analytics

We use Google Analytics to understand how the site is used in aggregate — which pages are read and where visits come from. We do not use this data to identify you personally.

Cookies

The site uses essential and analytics cookies. Full details, and how to control them, are in our Cookie Policy.

Sharing

We do not sell your data. It is shared only with the service providers we rely on to run the site:

• Google (analytics, reCAPTCHA, web fonts).
• Cloudflare (site delivery and security).
• The hosting provider that operates our servers.
• Authorities where we are legally required to do so.

Retention

We keep inquiry messages for as long as they are needed to follow up on your request and our professional relationship. You can ask us to delete your data at any time.

Your rights

You may request access to, correction of, or deletion of the data we hold about you. Email [email protected] and we will respond within a reasonable time.

Security

The site runs over an encrypted connection (HTTPS), and access to inquiry data is restricted to our team.

Changes to this policy

When we update this policy we publish the new version here with a revised "last updated" date.